Classic Collision

Josh Boynton 4 months ago

This review is specifically for Christina Cadle and the team at Classic Collision. My experience with Progressive was terrible. What should have been a straightforward Tesla repair turned into weeks of frustration, arguments over proper repair procedures, and constant stress. I felt like I was fighting my own insurance company just to get my car fixed correctly. Throughout the claims process I got information that conflicted with earlier statements or was later contradicted by the facts. Their reps made false and disparaging statements about Christina, and it seemed like they had a genuine grudge against doing the repair the right way. Christina and Classic Collision were the complete opposite. As a Tesla-certified estimator, Christina stood by Tesla's repair standards and refused to compromise her judgment, even under pressure to accept repairs she didn't believe met those standards. Rather than addressing her technical concerns on their merits, Progressive representatives frequently dismissed or minimized her expertise. She never changed her story, never took the easy route, and never sacrificed her certifications for convenience. She treated me with respect, kept me informed,

Thomas Jester a year ago

I've been in the automotive business for over 40 years to include dealing with body shops and on two separate occasions having my car repaired at a body shop. You would be sadly mistaken if you took your car anywhere else except Kendricks. They did an incredible job on my truck. Painter was so good that they didn't even have to buff it which from my understanding is the norm. They're painter has been working there for over 35 years. The other two times there were squirrel marks in the paint where they had to buff it after painting. The only other shop I've ever seen who is able to accomplish the workmanship of Kendricks is Pete Moore Chevrolet in Pensacola Florida. Also I went to different body shops before I chose Kendrick's and was able to see the work they did. I visited five of them and found their work lacking. Particularly in the paint. The paint is the most important step to making your car look new. I'm telling you, you've got to use Kendricks I can't praise them enough.

Taylour 3 years ago

I was devastated when I was in an accident in my new car, I was very worried that it wouldn’t be the same. Tim was my contact person at Kendrick’s and he assured me that my car would look brand new again, and he was right. They did an amazing job! Tim did a great job at keeping me updated every step of the way and I really appreciated that. The ladies at the front desk were always very friendly and helpful. I would highly recommend Kendrick Paint & Body.

Jasmine J Edited 4 years ago

Great service from start to finish! Satisfied customer. Update 3/29/22 After getting my car detailed I have had to take my car back twice to have overspray removed from my windows and other parts of the car. bumper work is still in good shape however it’s a inconvenience to have to keep bringing my car back when it all could’ve been done right the first time.

D Wil (Master Of All) 5 years ago

Took my car to get repaired at this location. Randy handled my situation. He was very informative, kept me in the loop, very responsive, polite, professional, and did amazing job overall. This location I would highly recommend to anyone for repairing a vehicle. The work they performed was outstanding and beyond my expectations. I am very satisfied and thrilled 😄 choose this place to handle my situation.